Mark Kottelenberg is an experienced IT professional currently serving as a Senior Help Desk Technician at Professional Computer Management Inc. since April 2022. Prior to this role, Mark worked at the same company as a Help Desk Technician from April 2012 to January 2022, providing IT support to multiple small businesses. Mark also has a background as a Technical Analyst at Canadian Tire from February 2006 to April 2012, where responsibilities included supporting corporate staff and resolving technical issues. Mark holds a Bachelor of Mathematics degree from the University of Waterloo, completing studies in 2006, and graduated from Guido de Bres High School in 2001.
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