Scott Ritchie

Scott Ritchie is a skilled technical consultant currently employed at Professional Computer Management Inc. since October 2021, where responsibilities include endpoint management, patch management, and remote monitoring using ConnectWise. Prior experience includes a role as a service desk analyst at Sheridan College from December 2020 to May 2021, focusing on issue identification, diagnosis, and support ticket management through ServiceNow. Additionally, Scott served as a laptop and classroom support technologist at Sheridan College from November 2018 to April 2020, providing front-line customer service and IT preventative maintenance across various operating systems and mobile platforms. Scott holds a diploma in Software Development & Network Engineering from Sheridan College, earned between January 2018 and May 2021.