Jay-Anne L.

Jay-Anne L. has a diverse work experience spanning multiple industries and roles.

At Proficio, they served as the Director of Operations Excellence, leading the company's operational strategy and ensuring efficiency and effectiveness in operations. Jay-Anne previously held the role of Release Train Manager, responsible for coordinating and managing the release process of software products. Prior to that, they served as a Scrum Master/Project Manager, overseeing project execution and ensuring adherence to Scrum principles.

Before joining Proficio, Jay-Anne worked at Preston Chiropractic and Acupuncture as an Office Administrator, handling administrative tasks and supporting the smooth functioning of the office.

During their time at Internet Solutions, Jay-Anne held various positions, including Product Development Manager, where they were responsible for the delivery of Connectivity services and collaborating with different stakeholders for successful product development. Jay-Anne also served as the Quality Assurance and Project Team Manager, focusing on process improvement and managing fast-track projects for top corporate clients. Additionally, they worked as an Installations Project Manager, overseeing installations projects.

Earlier in their career, Jay-Anne worked at Clover South Africa as a Project Leader, leading projects and ensuring their successful completion.

Overall, Jay-Anne L. brings a wealth of experience in operations management, project management, and team leadership to their roles.

Jay-Anne L. has a diverse education history. In 2007, they obtained an Advanced Diploma in Project & Programme Management from Cranefield College. The following year, in 2008, they completed a Post Graduate Diploma in Project & Programme Management from the same institution, Cranefield College. In 2013, Jay-Anne L. attended Scrum Sense CC and became a Certified Scrum Master, specializing in Product Development.

In addition to their degree and diploma, Jay-Anne L. has obtained several certifications. In January 2019, they became a Certified Health Coach through the Institute for Integrative Nutrition. Jay-Anne also achieved the SAFe Release Train Engineer certification from AgileSparks in September 2021. In December 2019, they earned the SASM certification from Scaled Agile, Inc.