Sérgio Oliveira is a Marketing Specialist Consultant with experience since August 2019. Prior roles at Vodafone from 2006 to 2019 included responsibilities in application testing, focusing on billing and charging control, as well as mobile testing to ensure compliance with local standards. Additional positions at Vodafone included information management, where Sérgio built and managed an intranet for a tech support call center, and 2nd line support for Netc ISP, involving partner and support team interaction. Customer service experience was gained as a customer support agent and customer service specialist. Sérgio holds a degree from Universidade Lusiada do Porto, completed in 1994.
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