Silvia Mackness is currently a Senior Deployment Manager at Profitero. Previously, they served as a Senior Client Service Manager at IRI, where they managed Nestlé UK divisions among other clients, and coordinated European operations for McCormick and Nestlé. Prior to that, Silvia spent a decade working for Snap-on, progressing from Analyst to Service Manager Lead, specializing in performance analysis and strategic solutions for various automotive clients. Their expertise encompasses team management, project management, process improvement, and customer service.
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