Progent
Codi Slawson has a background in customer service and technical support, currently serving as a TRC Technician at Progent since June 2022. Previously, Codi held the position of Level 1 Help Desk Technician at Kalleo Technologies from December 2020 to June 2022, providing troubleshooting assistance for server and user issues. Earlier experience includes managing a team at Rural King Farm & Home Store and working as a Customer Service Representative at LYNX Services, where claims across various insurance types were handled. Codi holds a Bachelor's degree in Computer Science and Computer Information Systems from Murray State University and an Associate of Arts and Sciences in Computer Science from West Kentucky Community and Technical College.
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Progent
National It Consulting - Onsite and Remote Support - Microsoft and Cisco Certified Experts - Windows, Linux, and Mac OS Technical Support - Network Security and Compliance - IT Outsourcing and Co-sourcing Services - Support of all Cloud technologies Progent offers affordable remote and on-site IT support for business of all sizes anywhere in the U.S. Progent specializes in remote troubleshooting and repair services for Microsoft and Cisco-based networks, and offers fast access to consulting experts for a broad range of technologies including: - Microsoft Servers and Desktops - SharePoint Development - SQL Server Integration - Active Directory Design - MS Dynamics GP/Great Plains - Windows Hyper-V and VMware - Cisco Routers, Switches, Firewalls - Cisco VoIP and Wireless Support - Security Audits and Penetration Testing - Disaster Recovery Planning - Web Development - SQL Server, Oracle, MySQL, and Access Database Development - Linux Servers, Desktops, and Applications - Apple Servers, Desktops, iPhones, and iPads - Citrix Virtual Desktops - Cloud Hosting and Migration