Taylor Casey

Taylor Casey is an accomplished Management Analyst at the Program Support Center since September 2021, with previous experience as an Administrative Assistant at the Substance Abuse and Mental Health Services Administration and the US Army Corps of Engineers. Skilled in creating work plans, analyzing productivity, and improving administrative support efficiency, Taylor has also served as a Workflow Coordinator at the USPTO, where the focus included scheduling training and generating comprehensive performance reports. Earlier roles as a Customer Service Representative at Children's National Hospital and a Housing Graduate Assistant at the Philadelphia Department of Behavioral Health provided valuable experience in patient care processes and database management. Taylor's educational background includes a Master of Social Work from Temple University and a Bachelor's degree in Sociology and Psychology from Frostburg State University.