Gourav Sharma is a Business Analyst currently employed at Programming.com since September 2025. Prior to this role, Gourav worked at KiwiTech from August 2022 to August 2025, where responsibilities included acting as a project manager, coordinating with clients for requirement gathering and elicitation, and shaping documentation such as Functional Requirements Documents (FRD) and user stories. Gourav holds a Post Graduate Diploma in ITSM from NMIMS Indore (2021-2023) and a Bachelor of Technology in Computer Science from Lovely Professional University (2016-2020). Educational background also includes senior secondary education at GSSS, Galore (2014-2016) and matriculation at DAV, Kangoo (2013-2014).
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