Loraine Simpson is currently the Progress Lifeline Services Director, leading a dynamic team to support over 50,000 people in living independently through technology-enabled care. They also serve as the Head of Technology Enabled Care and Support Services at Progress Housing Group, developing telecare services for over 10,000 customers. Previously, Loraine held the position of Head of Customer Services at Progress Housing Group, managing a team to deliver comprehensive customer services. Their earlier experience includes serving as Operations Manager of customer services at Countrywide Assured.
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