Jay Steele

Jay Steele is an experienced Operational Efficiency Analyst at Progress Residential®, specializing in maximizing team performance through the identification and implementation of operational improvements. Previously, Jay held roles such as Technical Systems Analyst and Business Application Analyst, focusing on IT system optimization and project delivery within Salesforce environments. With a solid background that includes positions like Customer Relationship Team Lead at Regions Bank and Business Strategy Consultant at Prudent Farms, Jay has developed a strong foundation in business analysis and leadership. Educational credentials include multiple certifications from Trailhead by Salesforce, a Google Project Management Professional Certificate from Coursera, and a B.S. in Management and Entrepreneurship from Indiana University Bloomington.