Alexandra Dokleva is a Senior Consultant and ServiceNow Architect with expertise in product ownership and Agile coaching. Currently serving as a Business Services Partner at Progress, Alexandra focuses on the Project Management and delivery of ServiceNow implementations, particularly in the Finance and Manufacturing sectors. Previously at ITCE, they consulted on Agile and DevOps practices, guiding organizations through digital transformation. Alexandra's educational background includes dual Bachelor's degrees in Business Administration and Information Systems from the American University in Bulgaria. Additionally, they have supported socially responsible initiatives related to education in Bulgaria.
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