Attila Antal is a seasoned technical support professional with extensive experience in call center management and systems administration. Currently serving as a Senior Technical Support Engineer at Progress since August 2017, Attila previously held the role of Subject Matter Expert at Convergys from March 2014 to August 2017 and at Stream Global Services before its acquisition. Attila's responsibilities included providing technical guidance, conducting training, and identifying areas for employee improvement. Earlier career roles involved technical support representation and systems administration at various internet coffee houses, focusing on customer service and system maintenance.
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