Deepmay Chakraborty is a Senior Solutions Engineer with a strong technical background and a focus on pre-sales, customer success, and partner enablement. Currently working at Progress, Deepmay has previously held roles at Citrix, where as a Senior Escalation Engineer, they achieved a customer satisfaction rate of 95% and reduced ticket resolution times by 18%. Deepmay holds an Engineer's Degree in Computer Science from Peoples College of Research and Technology, with additional expertise in Linux and TCP/IP. Their certifications in AWS, Citrix Content Collaboration, and Android Enterprise further highlight a commitment to professional growth and technological proficiency.
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