Dery A. is a Technical Customer Success Manager at Progress, where they support enterprise clients in leveraging the Agentic RAG platform to transform unstructured data into actionable insights. Dery has a Bachelor of Science degree in Mathematics from the University of Massachusetts Amherst and initially worked as a Senior Retirement Consultant, earning FINRA Series 6, 63, and 7 licenses to guide clients in retirement planning. After transitioning to technology, Dery completed an intensive Software Engineer Immersive program at General Assembly, gaining expertise in full-stack development. Previously, they worked at Segment as a Customer Success Engineer and at Universum Solutions as a Software Engineer, contributing to the development of various software solutions and ensuring smooth customer data integration processes.
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