Donncha Daly is an experienced professional in content management and technical documentation, currently serving as Content and Courseware Manager for the Infrastructure Business Unit at Progress since November 2021. Previously, Donncha held several roles at KEMP Technologies, including Knowledge Management and Knowledge and Quality Management Manager, where responsibilities involved creating documentation for Server Load Balancing products and implementing a Quality Management System. Donncha's early career includes positions as a Technical Writer at Genworth Financial and Documentation Manager at Tecnotree, along with various Senior Software Test Engineer roles at companies such as Microsoft, Dell Computers, and Tellabs. Donncha holds a Master's degree in Economics from University College Dublin and a Bachelor's degree in Economics and Computer Science from University College Cork.
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