Harry Zhu has extensive experience in technical support, currently serving as Principal Technical Support Engineer at Progress since September 2011, after progressing through roles such as Senior Technical Support Engineer and Technical Support Engineer within the same company. Prior to Progress, Harry held a technical support position at Cambridge College in 2011 and worked as an Assistant Engineer at China Mobile in 2008, where responsibilities included testing a real-time railway monitoring system and writing test reports. Harry Zhu holds a Bachelor of Engineering degree in Communication System Engineering from Beijing Jiaotong University and further education from Northeastern University.
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