James Cusack is a seasoned professional with extensive experience in technical program management and sales operations. Currently serving as a Technical Program Manager and previously as a Sales Operations Specialist at Progress since February 2022, James has honed skills in driving business growth and operational efficiency. Prior roles include Global Product & Pricing Analyst and EMEA Inside Sales Administrator at Kemp, and Inside Sales Representative at Uber, where James contributed to the establishment of the Corporate B2B sales team in Limerick. James's background also includes experience as a Trade Support Analyst at Northern Trust Corporation, and earlier roles in retail and customer service, establishing a thorough understanding of customer-centric business practices. James holds a Bachelor of Business in Marketing and Management from Limerick Institute of Technology, complemented by an advanced business qualification from Limerick College of Further Education.
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