John Bragg

John Bragg is a seasoned technical writer with extensive experience in developing documentation for various software and technology platforms. Currently serving as Principal Technical Writer at Progress since May 2019, John previously held the position of Principal Information Developer at Ipswitch, Inc., where responsibilities included creating in-application help content for WhatsUp Gold network management software. Throughout a career that spans multiple roles, including Technical Writer for AirWatch, documentation specialist at WorldPay, and contractor for prominent organizations such as the Centers for Disease Control, the United States Air Force, and NASA, John has demonstrated expertise in producing user guides, instructional videos, and operational procedures. John holds a Graduate Certificate in eLearning and Instructional Design from The University of Georgia and a B.A. in English & Technical Communication from the University of Central Florida.