John C. Sullivan has a robust background in technical support and engineering, with extensive experience in software and database solutions. Currently serving as Principal Technical Support Engineer at Progress Software (DataDirect) since October 1998, John C. Sullivan specializes in debugging customer issues related to ODBC, JDBC, and ADO. Previously, John C. Sullivan worked as a Senior Support Engineer for OpenEdge database, providing troubleshooting and administration support. Prior to that, roles included Technical Support at Opus II, where support was provided for the TopLine PROFIT Enterprise solution, and at Cabletron Systems, focusing on network products. John C. Sullivan's career began with Xerox, where a long tenure involved field support for high and mid-volume copier systems. Academic credentials include education from the University of New York.
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