Karina Vaklieva

Karina Vaklieva has extensive experience in customer advocacy and billing inquiries, currently serving as a Customer Advocate at Progress since August 2020. Prior to this role, Karina held various positions at GTT from October 2018 to August 2020, including Lead Specialist for Billing Inquiries and Collections and Senior SMB Billing Inquiries and Collections. Previous experience includes serving as a Senior Sales Order Support Administrator and Sales Order Support Administrator at Interoute from April 2016 to October 2018. Karina began her career as a Supplier Trainee at METRO Cash and Carry Bulgaria before a brief tenure at UNO Restaurants, LLC. Academically, Karina holds a Master's degree in Finance from the University of National and World Economy, obtained between 2015 and 2017, and a Bachelor's degree in Industrial Business from the same institution, awarded in 2015.