Kevin van Setten

Kevin van Setten has been with Progress since April 2015, currently serving as Team Lead for Renewal Account Management in the EMEA region. Responsibilities include assisting in closing T3/T4 deals, acting as an escalation point for customer inquiries, developing training materials, mentoring the Customer Account Representative team, and collaborating with various departments to enhance customer satisfaction. Prior experience includes roles as a Senior Customer Order Management Representative and a Customer Order Management Representative, where Kevin focused on training, product expertise, and order processing. Earlier positions included various support roles at Pronomar, Hotel New York, Thuiszorg Rotterdam, and Cum Laude Events. Kevin holds a degree from Inholland University of Applied Sciences and completed education at LOI and Walburg College Zwijndrecht.