Kristy Benson is a seasoned professional in technical communication and information development, currently serving as a Senior Information Developer at Progress since April 2022. Previously, Kristy worked at MRI Software from October 2016 to April 2022, initially as a Technical Writer III, creating and managing online Help, user guides, and release notes, followed by a role as Training Developer II focused on developing interactive eLearning modules. Prior experience includes serving as an Information Developer at Virtual Hold Technology from September 2013 to September 2016, where Kristy produced web-based user manuals and API documentation, and as a Technical Writer at Tribute, Inc. from 1999 to August 2013, managing a range of technical documents for an independent software vendor. Kristy holds a Bachelor of Music in Music Education from Bowling Green State University, earned between 1990 and 1994.
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