Mukesh Gala has over 17 years of experience in IT, currently serving as the Manager (IT), Business Applications and Integrations at Progress since February 2011. In this role, Mukesh is responsible for collaborating with various business departments to gather requirements for enhancing ServiceNow, Jira, Aha, and both internal and customer-facing web applications, along with managing integrations among these platforms. Previously, Mukesh held positions as a Senior Software Engineer and Software Engineer at Progress, where responsibilities included leading development efforts and coordinating project requirements. Prior experience also includes serving as a Technical Specialist and Software Engineer at Thirdware Solution Ltd., focusing on QAD, OpenEdge, and WebSpeed applications, as well as a Technical Trainer at Aptech Computer Education. Mukesh holds a Bachelor of Engineering degree in Computers from Mumbai University, obtained in 2006.
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