Roxana Pankóva

Roxana Pankóva is currently a People Experience Specialist at Progress, focusing on optimizing and automating HR processes to enhance employee experience and operational excellence. Prior to this role, Roxana served as a Human Resources Generalist at Software AG from December 2017 to June 2023, where responsibilities included payroll documentation, compliance with local legislation, onboarding, offboarding, HR process automation, and HR project implementation. Earlier experience includes positions as a Human Resources Assistant, Recruitment Coordinator at CXG Business Process Outsourcing, and HR Intern at Raiffeisenbank Bulgaria. Roxana holds a Master's degree in Organizational and Social Psychology from New Bulgarian University and a Bachelor's degree in Psychology from South-West University "Neofit Rilski" Blagoevgrad.