Rumen Zhekov is an experienced software engineering professional with a career spanning from 2004 to the present. Currently serving as a Manager of Software Engineering at Progress since May 2013, Rumen is focused on enhancing customer satisfaction, improving product stability, and fostering a positive team environment. Prior to this role, Rumen worked at Telerik from April 2004 to May 2013, where achievements included progressing from a technical support engineer to a Product Manager while leading a web team in developing UI components for ASP. NET. A background in technical support is highlighted by managing over 50,000 tickets and producing over 300 knowledge base articles. Rumen holds a Bachelor's degree from Sofia University St. Kliment Ohridski.
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