Tina K.

Tina K. is a seasoned professional with extensive experience in account management and customer service, currently serving as a Senior Account Manager at Progress since 2019, where responsibilities include partner and key account management, retention management, channel contract management, and team supervision. Prior to Progress, Tina worked as a Customer Service Specialist at Booking.com, addressing reservation issues and mentoring new hires, and as a Recruiter at Hays, focusing on logistics professionals across Japan. Experience also includes sales operations at Hanjin Shipping, where supply chain planning and vendor management were key duties, as well as earlier roles as an International Flight Attendant at Jetstar Asia Airways and a sales marketing intern at the Institute of Global Management. Tina holds a Bachelor's degree in Business from Hongik University and has completed an online course in Human Resources Management from the UMN Carlson School of Management.