Waqas A. is an experienced Technical Support Engineer currently working at Progress since October 2015, where responsibilities include investigating and troubleshooting complex technical issues, collaborating with development teams, and ensuring effective communication of customer-reported problems. Prior to this, Waqas held technical roles at Wipro Technologies, Hospira, and the National Telecommunication Corporation, focusing on network and system engineering, network support, and data communication. Waqas earned a Bachelor of Science in Telecommunication Engineering from the National University of Computer and Emerging Sciences between 2005 and 2009.
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