Youssif Shanshiry is a Principal Technical Support Engineer at Progress Software with over thirty years of experience in information technology. They specialize in customer technical training and support for software and hardware systems, covering a wide range of products, including Progress 4GL and OpenEdge ABL. Previously, Youssif held the role of Associate Consultant at Progress Software Corporation, focusing on data extraction and software testing for large-scale projects. Youssif earned a Master of Arts in Mathematics from Boston University and a Bachelor of Science in Mathematics from Suffolk University.
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