Dennis Close is a seasoned IT Service Management and Customer Support Management professional with over 20 years of experience. Currently serving as the Vice President of Operations at Progressive Computer Systems, Dennis has held various managerial roles, including Operations Manager at Cisco and Help Desk Manager at GSK. Previously, Dennis managed multiple teams at RTI International, achieving significant performance improvements, and has worked extensively in desktop support roles across prominent organizations such as Duke University Health System and IBM. Dennis's career reflects a commitment to enhancing customer satisfaction and operational efficiency through effective management and innovative solutions.
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