Nelson Polo is an experienced IT professional with a strong background in network engineering and technical support. Currently serving as a Network Engineer at Progressive Computing, Inc. since October 2019, Nelson is responsible for designing, planning, and supporting the IT infrastructure of a large not-for-profit organization. Prior to this role, Nelson worked at the Catholic Diocese of Rockville Centre from March 2013 to October 2019 as a Senior IT Support Technician/System Administrator, where recognition for superior customer service led to a full-time position. Nelson’s experience also includes a tenure as a Senior IT Technician at Network Outsource, dealing with IT operations for various business and non-profit clients, and as an IT Technician at Fonar Corporation, providing both remote and onsite support. Educational credentials include certificates in Computer Technical Support and Computer Network Operations from Katharine Gibbs School.
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