Claudia Thomas

Claudia Thomas is an experienced financial control analyst currently employed at Progressive Leasing since September 2014, specializing in SOX compliance and process documentation. Claudia's professional background includes roles such as customer service supervisor, where responsibilities involved resolving customer issues and managing complaints, and back office team lead, overseeing productivity in customer service operations. Prior to Progressive Leasing, Claudia worked at Discover Financial Services from February 2010 to September 2014 as a senior support specialist for deposit products and as a team coach, ensuring adherence to company standards and providing support to agents. Claudia is currently pursuing education at Salt Lake Community College since 2016.