Swati S is a seasoned professional in Workforce Management, currently holding the position of Senior Manager Program Management at ProHance, where they manage product build strategies and implementation channels. Swati earned an MBA in Project Management from Sikkim Manipal Institute of Technology and holds several certifications, including PMP and Six Sigma. Their extensive experience includes roles at Teleperformance India, Convergys Intelligent Contact, iYogi, and Accenture, where they efficiently led teams, improved processes, and managed stakeholder relationships. Known for their expertise in process excellence and resource management, Swati excels in delivering strategic solutions that enhance operational efficiency.
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