Michael McDonald

Michael McDonald is a Principal Consultant at Projects Assured, having previously served as a Senior Consultant in the same company. With extensive experience at the Australian Department of Defence from 2006 to 2016, they held multiple leadership roles including Director IT Service Management and Director User Services Business Engagement. Michael worked at Fujitsu Australia Limited from 2016 to 2020 as a Service Delivery Manager ITSM and Client Services Director. They hold diplomas in Information Technology, Network and System Administration, and Project Management from the Canberra Institute of Technology and a blended learning program.