As a UK owned, and based, Small and Medium Enterprise (SME), Prolinx offers sustainable, scalable and secure Managed Service Solutions to facilitate the delivery of Cloud and Shared Services to the UK Public Sector in compliance with Crown Commercial Services requirements. 

Prolinx operates from a facility which houses a secure Data Centre (uniquely architected to provide facilities for multi-tiered security separation within the same location), 24/7 service desk, Network Operations Centre (NOC) and Security Operations Centre (SOC); our facility and service offerings are accredited to highly secure Government standards and are managed and governed to regularly audited ISO standards – ISO 9001 for Quality Management System, ISO 20000 for our IT Service Management System and ISO 27001 for our Information Security Management System.

Cloud

Data Center

Government

Prolinx Limited

Prolinx Limited's headquarters in Wheatley, United Kingdom

This department focuses on designing and overseeing the technical infrastructure and solutions for the organization.

Technical Architecture

The Project and Service Management team at Prolinx Limited oversees the end-to-end delivery and management of IT projects and services. This includes coordinating project activities, ensuring compliance with government standards, and facilitating service transitions. They manage the technical delivery, maintain quality, and ensure seamless operations to support the UK Public Sector under stringent security and ISO standards.

Project and Service Management

The Engineering and Security Team at Prolinx Limited is responsible for ensuring the robust performance, security, and reliability of the company’s managed service solutions. This team handles tasks such as maintaining and optimizing the secure Data Centre infrastructure, monitoring and responding to security incidents, and providing support through the Network Operations Centre (NOC) and Security Operations Centre (SOC). Their work ensures compliance with highly secure government standards and adherence to ISO 9001, ISO 20000, and ISO 27001 certifications.

Engineering and Security Team

The Account Management team at Prolinx Limited is responsible for maintaining and developing client relationships within the UK Public Sector. They ensure client satisfaction by overseeing service delivery that aligns with Crown Commercial Services requirements and ISO standards. The team also identifies opportunities for growth and improvements, coordinating with other departments to meet the secure and scalable Managed Service Solutions needs of their clients.

Account Management

This department focuses on the development and maintenance of automated systems and platforms to enhance operational efficiency.

Engineering Operations

This department focuses on developing and maintaining the platform infrastructure to ensure reliable and efficient operations.

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Other teams

Project and Service Management

Engineering and Security Team

Account Management

Engineering Operations

Platform Engineering