PROMISE   Total Services, Inc. stands on the ethos of reliability and trust. While working in the janitorial service industry for years from the bottom up, our CEO and founder Helen Yoo witnessed how casually promises were made and broken. Finally in 2003, she founded Promise as a certified Minority and Woman Owned Enterprise with the mantra: We perform by true action, not by attractive words and assembled a team collectively spanning more than 100 years of experience. We take pride in Promising what we can deliver – and a lot more.

MISSION   Promise aims to deliver the superior quality, affordability, and professionalism you deserve from well-established commercial and industrial cleaning businesses. Our CEO is involved in every endeavor, giving Promise the distinct personal touch of a family business backed by the reliable communication and structure of a large corporation. Our Green Promise is to prioritize our clients’ and community’s health by cultivating safe indoor environments with cleaning methods that are environmentally friendly and energy efficient. We are committed to performing precise, tailored service to ensure a seamless, sustainable, and enjoyable experience for each of our clients.

VISION   Promise’s vision is to elevate every building, environment, relationship, and person we encounter with an ethical and humanitarian spirit. Our core values of being Proactive Responsive Observant Meticulous Innovative Sensible and Ethical reflect our desire to be more than a business affiliate, but a partner you can be proud of. Our Promise to our team is to continually value the diverse cultures that constitute the rich fabric of who we are. We offer College Scholarship, Language Courses, Donation Matching, and mentorship with the hope to see each Promise individual flourish and succeed. Our vision is to leverage our strengths in a way that will ultimately level up the entire service platform. We work today to build a better tomorrow!

Promise Total Services, Inc.

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