PromisePay provides a modern payment platform built for government. We transformed the inconvenient and time-consuming process of paying down government debt into something that any resident can use. PromisePay is easy to use on mobile devices, offering all payment methods, in the languages residents speak, and broken down into easier payment plans. 

Finance

Information Technology

Promise

Promise's headquarters in Oakland, CA, United States

This department focuses on managing and advancing the lifecycle of products from conception through delivery.

Product Development

The Engineering team at Promise is responsible for developing, maintaining, and scaling the company's modern payment platform. They work on creating user-friendly, secure, and reliable solutions that enable residents to easily manage and pay government debts via mobile devices. This includes integrating various payment methods, ensuring multilingual support, implementing machine learning for enhanced analytics, and working closely with the product team to align technical capabilities with user needs.

Engineering

This department focuses on designing, building, and maintaining software applications.

Software Development

The Client Success Team at Promise ensures that government clients effectively utilize the PromisePay platform by providing personalized support, gathering feedback, and guiding them through implementation and optimization. They work closely with clients to resolve issues, facilitate smooth operations, and help maximize the platform's benefits to ensure positive outcomes for both the clients and their residents.

Client Success Team

The Finance and Operations team at Promise oversees the company's financial planning, analysis, and reporting, ensuring efficient financial management and operational processes. By streamlining payment methods and optimizing payment plans, they help enhance the user experience for government debt repayment, ultimately supporting the company's mission of making payment processes more convenient and accessible for residents.

Finance and Operations

The Leadership Team at Promise is responsible for setting the strategic vision and guiding the overall direction of the company. Comprising seasoned co-founders, they collaborate to foster innovation, drive growth, and ensure the alignment of the company's mission to transform government payments into a seamless, accessible experience for all residents.

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Other teams

Engineering

Software Development

Client Success Team

Finance and Operations

Leadership Team