Raghu Murthy is a seasoned professional with extensive experience in technical support and management across various companies. Currently serving as the Manager of Technical Support at Hasura since March 2024, Raghu focuses on mentoring and scaling the global technical support team while driving critical metrics and escalation resolutions. Prior roles include Senior Technical Support Manager at Sumo Logic, where responsibilities included overseeing the US technical support team for Observability and Cloud SIEM SaaS products, and Lead Technical Support Engineer at both Sumo Logic and Silver Spring Networks, providing leadership and training to support teams. Raghu's career also includes positions as Senior Professional Services Consultant at 2Wire, Senior Technical Support Manager at Onstor, and Technical Support Manager at Innovative Interfaces. Raghu began tenure at Sun Microsystems, managing critical customer service programs. Raghu holds a Bachelor of Science in Electrical and Electronics Engineering from the Indian Institute of Technology and an MBA from San José State University.
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