Brian Carbone is an experienced professional in the field of threat operations and customer support, currently serving as Threat Ops Manager and Escalation Manager at Proofpoint since July 2021. Prior to this role, Brian held the position of Enterprise Services Team Manager at Sutherland Global Services from December 2005 to November 2022, where responsibilities included working with Technical Account Managers and customer support teams to enhance customer satisfaction and resolve technical challenges. Core competencies encompass Salesforce reporting, bash scripting, Linux command line, DNS, TCP/IP, TLS, OpenSSL, log analysis, and proficiency in Excel. Brian Carbone pursued education at the University of Rhode Island from 1995 to 1996.
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