Chris Twomey currently serves as a Product Support Engineer at Proofpoint since March 2024. Prior experience includes nearly nine years at VMware, where Chris held multiple roles including Senior Technical Support Engineer focusing on VMware vSAN and Site Recovery Manager, and provided Premier Services support for mission-critical customers. Throughout this tenure, responsibilities included assisting customers with escalated technical issues, mentoring engineers, and developing tools to enhance support efficiency. Chris began the career in technical support as an Associate Technical Support Engineer following a comprehensive training program, after completing a degree in Networks and Software Systems at Cork College of Commerce in 2012. Prior to VMware, Chris gained customer service experience as a crew member at McDonald's Corporation.
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