Deron Emmanuel is a Technical Support Manager specializing in service delivery, incident and problem management, and escalation leadership. Currently serving as a Critical Situation Manager for Data Security at Proofpoint, Deron has previously held leadership roles at Thrive, KUBRA, and Seagate Technology, where they built and managed technical support teams across diverse regions. Deron earned a Bachelor of Science in Computing and Information Systems from the University of London and has extensive experience in implementing and supporting backup and recovery solutions, primarily within the IBM iSeries and AS400 environments.
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