JP

Jason Piper

Principal Critical Situation Manager

Jason Piper is an accomplished professional with extensive experience in technical support and critical situation management. Currently serving as Principal Critical Situation Manager at Proofpoint since July 2015, Jason has effectively managed complex customer scenarios and escalations, providing cross-functional solutions to mitigate churn risks. Previous positions at Proofpoint include Staff and Critical Situation Manager, where communication with various stakeholders and technical engagement were key responsibilities. Jason's career also encompasses roles at STI Technology Solutions, IBM, Smallwood Technologies, and Integrated NetDESIGN, showcasing a strong foundation in IT operations, website development, and customer relations. Jason's education includes studies at Linn State Technical College from 2004 to 2005.

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