Joseph Kramer currently serves as an Enterprise Program Analyst 1 at Proofpoint, where responsibilities include enhancing customer satisfaction through effective engagement and improving threat detection processes. In previous roles at the same company, achievements include increasing program maturity by 25% and reducing incident triage response time by 20%. Prior to joining Proofpoint, Joseph completed an intensive cybersecurity course at Fullstack Academy and earned a certificate in Governance, Risk, and Compliance from Simply Cyber. Notable accomplishments include winning five "Golden Mouse" awards for exceptional threat identification and gaining practical expertise in various technical skills, including Linux and Python scripting.
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