Robert Ynares is a Senior Manager of Premium Security Services at Proofpoint, bringing over 16 years of experience in high-tech global technical support, services, and threat response. They previously held roles such as Director of Technical Services and Director of Threat Response at Trend Micro, where they excelled in leadership, team management, and enhancing customer experiences. Robert's expertise includes escalation management, project and program management, and the development of training programs that foster team growth. They hold a Bachelor of Science in Computer Engineering from Don Bosco Technical College, Mandaluyong.
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