Ryan Kawecki is a seasoned Technical Account Manager at Proofpoint since January 2017, with extensive experience in technical support management across various companies. Prior roles include Technical Support Manager and Technical Support Lead at Seeking New Opportunity and Qumu Corporation, where Ryan significantly enhanced customer satisfaction and team efficiency by creating effective knowledge bases and streamlined processes. With a background in providing Tier 3 support at Qumu and TechExcel, Ryan has a proven track record of mentoring teams and reducing incident counts through innovative solutions. Ryan holds a Bachelor of Arts in Psychology from UC Santa Barbara.
This person is not in the org chart
This person is not in any teams
This person is not in any offices