Shawn Farmer

Shawn Farmer is a highly skilled technical professional with extensive experience in customer support and account management, currently serving as a Staff Technical Account Manager at Proofpoint since June 2015. In this role, Shawn is responsible for managing critical customer accounts and ensuring effective crisis response in collaboration with various technical teams. Prior to Proofpoint, Shawn held various leadership positions at Hewlett-Packard and Voltage Security, overseeing enterprise services and support teams, and implementing successful support systems. Shawn’s career also includes significant roles at VeriSign, Alteon WebSystems, 3Com, and SAES Pure Gas, with a strong focus on technical support, solutions engineering, and customer relations. Shawn holds a degree from California Polytechnic State University-San Luis Obispo.