Spencer Walker is a seasoned technical expert with extensive experience in account management and technical support in the IT security and storage solutions sectors. Currently serving as a Technical Account Manager at Proofpoint since July 2020, Spencer provides strategic guidance and technical support to customers, effectively addressing their security needs. Prior experience includes roles at Proofpoint as a Product Support Engineer, where Spencer facilitated support for premium clients, and significant tenure at Pure Storage as a Technical Support Engineer III, adeptly troubleshooting enterprise-level issues and enhancing team efficiency. Additional experience encompasses technical support roles at NetApp, Dell, and Gateway, alongside bilingual capabilities in Spanish and English, complemented by A+ certification.
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