Walt Horak is a seasoned professional with extensive experience in operations management and customer advocacy within the tech industry. Currently serving as the Manager of Premium Security Services at Proofpoint, Walt previously held significant roles at VCE, where achievements included directing salesforce enhancements and developing a successful Customer Advocate strategy achieving high customer satisfaction ratings. Prior to VCE, positions at Oracle and Sun Microsystems enabled Walt to drive efficiency and reduce costs in service delivery, while early career experiences at Dental Power and the United States Air Force provided foundational skills in customer support and operational management. Walt holds a Master's degree in Public Management from Carnegie Mellon University and a Bachelor's degree in Information Science from the University of Pittsburgh.
This person is not in any teams
This person is not in any offices