William Mullen is a seasoned professional in technical support and product engineering, currently serving as a Product Support Engineer at Proofpoint since February 2016. With previous experience as a Technical Support Representative at Sutherland Global Services and a Photo Center Technician at Wal-Mart, Mullen has developed a diverse skill set in customer service and technical assistance. Earlier roles include customer service and technical support positions at Cingular Wireless and Time Warner Cable, the latter under the former Adelphia Communications. Mullen also has experience as a PHP/MySQL Website Developer and held multiple technical support roles at ClientLogic. Mullen holds an Associate’s Degree in Liberal Arts and Sciences with a focus on Science and Mathematics from Erie Community College and attended Rensselaer Polytechnic Institute for studies in Chemistry.
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