Iris Tulensa has extensive experience in software quality and client support, currently serving as a Senior Software Quality Specialist at Propelus since December 2019, with previous roles including Software Quality Specialist, Software Quality Support Specialist, and Client Support Specialist. Prior experience includes a position as a Service Advocate I at Florida Blue, where responsibilities included resolving billing and refund issues, and as a Client Service Representative at AmOne, where Iris was the first point of contact for clients and connected them with financial specialists. Additionally, Iris worked at Walt Disney World in Park Entry/Guest Services, handling guest relations and ticketing issues while ensuring exceptional customer service. Iris holds a Bachelor's degree in Psychology from the University of South Florida.
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