Rowena Lai is a Senior Medical Information Specialist at ProPharma Group, where they leverage their extensive experience to improve health and safety for patients. With a strong background in medical information and customer service, Rowena has previously held roles at Wok’d as a Customer Service team leader and as a Medical Receptionist at Waverley Police Road Medical Centre. Rowena holds a Bachelor of Science in Physiology from Monash University and an Advanced Diploma in Human Resources Management from Chisholm Institute. Fluent in English and Cantonese, with basic knowledge of Mandarin, Rowena excels in communication, problem-solving, and team leadership.
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